Privacy Policy

 Privacy Policy Effective Date: January 1, 2025
1. Introduction AdjustCo (“we,” “our,” or “us”) is a full-service independent property adjusting firm committed to protecting the privacy and confidentiality of the information we receive in the course of providing our services. We serve insurance companies, third-party administrators, and defense attorneys by conducting thorough and professional property claim investigations and evaluations. This Privacy Policy explains how we collect, use, disclose, and safeguard personal and business information, in compliance with applicable privacy laws and industry standards.
2. Information We Collect In the course of providing property adjusting services, we may collect the following types of information:

• Personal Information: Name, address, phone number, email, date of birth, and other identifiers related to claimants, insured parties, witnesses, or involved third parties.
• Insurance & Claim Information: Policy details, claim numbers, photos, recorded statements, estimates, and claim history.
• Property Data: Photos, videos, descriptions, and reports regarding damaged property.
• Professional & Legal Information: Communication with attorneys, legal filings, and defense documentation.
• Technical Information: IP addresses, device identifiers, and browser information (for visitors to our website or online portal, if applicable).  

3. How We Use Information We use the collected information to:

• Conduct property inspections and evaluations
• Document and report claim findings
• Communicate with clients, policyholders, and legal representatives
• Assist in claim resolution and litigation support
• Comply with legal and regulatory requirements
• Improve our services and internal processes  

4. Sharing of Information We may share information with:

• Clients: Including insurance companies, TPAs, and law firms for claim handling or litigation purposes
• Authorized Third Parties: Contractors, forensic experts, and service providers performing services on our behalf under confidentiality agreements
• Legal Authorities: When required to comply with subpoenas, court orders, or legal processes
• Regulatory Bodies: As required by law or in accordance with industry standards

We do not sell or rent personal information to third parties for marketing or advertising purposes.
5. Data Security We implement physical, technical, and administrative safeguards to protect personal information from unauthorized access, disclosure, or misuse. Access to sensitive data is restricted to authorized personnel on a need-to-know basis.
6. Data Retention We retain information only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, or resolve disputes.
7. Your Rights Depending on applicable laws, individuals may have the right to:

• Request access to personal information
• Correct inaccurate information
• Request deletion of personal data, subject to exceptions
• Object to certain data processing activities

Requests can be made by contacting us at the information below.
8. Updates to This Policy We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.
9. Contact Us If you have any questions about this Privacy Policy or our data practices, please contact us at: AdjustCo Email: claims@adjustco.com Phone:  (318)483-6924 Website: www.adjustco.com